IT Process Automation

Automate the moments
that matter most.

We link your ticketing systems, HR platforms, and business tools so they work as one — eliminating manual handoffs, reducing response times, and freeing your team to focus on work that matters.

Services

What we do

Focused, practical automation built around your processes and workflows.

Core

Automated Onboarding

From the moment a new hire is confirmed in your HR system, we trigger account creation, licence assignment, equipment requests, and welcome communications — all before day one.

  • Active Directory / Entra ID provisioning
  • Microsoft 365 licence assignment
  • Application access and group membership
  • ITSM ticket generation & tracking
  • Welcome email & IT setup instructions
Core

Automated Offboarding

When an employee leaves, every account is disabled, every licence is reclaimed, and every access is revoked — consistently, completely, and without anyone having to remember a checklist.

  • Immediate account suspension
  • Licence and subscription reclamation
  • Data backup and mailbox handover
  • Equipment return workflow
  • Access revocation audit report

HR System Integration

We connect to the HR and ticketing platforms you already use — BambooHR, HiBob, Sage People, ServiceNow, and more — to build reliable, event-driven workflows.

Role Change Workflows

Promotions, department moves, and contractor conversions all require access changes. We automate those transitions so nothing is overlooked mid-tenure.

Process Audit & Design

Not sure where to start? We map your current state, identify risk and waste, and design the target automation model — whether or not you build it with us.

Managed Support

Ongoing monitoring, incident response, and iterative improvement — so your automation stays reliable as your tools, team structure, and business evolve.

Got a different process in mind?

If your team is spending time on any repetitive, system-driven IT process, we can most likely automate it. We work across a wide range of tools and workflows beyond those listed here — get in touch and tell us what you're dealing with.

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How It Works

From hire to retire — handled.

A simple three-stage model that fits around the way your HR team already works.

01

We map your process

We document your current onboarding and offboarding workflows, identify every manual IT touchpoint, and find the gaps and risks.

02

We build the automation

Using your existing HR system as the trigger, we configure the integrations, approval flows, and provisioning logic — tested against your real environment.

03

You stay in control

We hand over a solution that your team can monitor and manage, with clear documentation and ongoing support available as your business grows.

About Us

Built by people who know both sides of the table.

Monotek was founded by IT professionals who spent years watching the same manual processes create the same problems — accounts not ready on day one, orphaned access after people left, compliance gaps discovered too late.

We built a practice around solving exactly that. We work with IT teams, HR departments, and operations leaders to design automation that removes the friction from the employee lifecycle — for good.

We're specialists, not generalists. Every engagement focuses on process automation around people — so you get deep expertise rather than a broad consulting approach that never quite fits.

Work with us
Monotek founder
Get in Touch

Ready to start your automation journey?

Tell us about your current process and we'll show you where automation can make the biggest difference.